Frequently Asked Questions
Everything you need to know about your gear and our service.
How do I determine the right size for my athletic gear?
We provide detailed size charts on every product page. We recommend measuring your chest, waist, and inseam to compare against our specific brand fit guides for the most accurate sizing.
What is your return policy for worn sports equipment?
For hygiene and safety reasons, we only accept returns on items in original, unused condition with tags attached within 30 days. Defective gear is covered under our separate performance warranty.
Do you offer international shipping for heavy gym equipment?
Yes, Www ships worldwide. However, heavy items like weights and benches may incur additional freight charges and longer delivery windows depending on your destination.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. You can also track your package directly through your Www account dashboard.
Are your products covered by a manufacturer's warranty?
All technical equipment and footwear sold on Www come with a standard 6-month manufacturer's warranty against production defects to ensure your peak performance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.